TRABAJO CUSTOMER SERVICE PROFESSIONAL REMOTE MONTERREY, NUEVO LEÓN

customer service: respond to customer queries and requests... bilingual customer service agent (home office available) no prior experience required...

Experience as an agent for customer service campaigns or remote support is a plus... maintain a high degree of customer service for all support requests...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment... the role maintains documentation...

Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks participating...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...

Making customer visits frequently... strong and professional technical knowledge... proactively answer customer calls and respond to customer inquires while documenting...

Strategic thinking: aligns service delivery strategies with client business goals...  financial acumen: clear understanding and alignment of service delivery items...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Good customer management... handle customer emergency requests professionally... strong customer interaction skills over the phone proficient in relevant computer...

Experience working on global or remote teams... our client’s digital offerings have helped clients achieve operational excellence and customer delight...

Minimum of three years related experience (preferred but not essential), with customer service experience being valued... knowledge of computerized manufacturing...

Years of professional work experience... our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict,...

Few years of professional working experience, preferably in a related financial role or a position where capabilities are transferable... then make it real...

Prioritization and goal setting management soft skills: result orientation innovation  customer focused and customer driven strategic operation agile learning &...

Interpersonal skills: demonstrate a high level of collaboration, teamwork, focus on staff welfare, proactive and service attitude, high level of personal and professional...

Excellent customer service skills... support analysts work with our sales team, professional services team, support teams, and end users to deliver the best possible...

Minimum of three years related experience (preferred but not essential), with customer service experience being valued... ensure service quality levels are maintained...