TRABAJO TECHNICAL HELPDESK

Are you ready to make your next career move to join our team as a technical helpdesk troubleshooter in mexico city? as our next technical helpdesk troubleshooter...

Proficiency in english for technical documentation and communication is preferred... ability to interpret technical diagrams, service manuals, and diagnostic codes...

Experience providing technical support... experience supporting helpdesk tools (contact center, dameware, talkdesk, or others)... reporting to the senior information...

Strong technical aptitude and ability to quickly learn and understand complex software products... technical expertise: maintain a deep understanding of kiosoft...

Document resolutions within helpdesk knowledgebase... diagnose and resolve technical hardware and software issues via the helpdesk system... other relevant it certifications...

You have at least 2 years experience, ideally within a helpdesk / technical support or network engineer / systems engineer role... the offer fantastic work culture...

Learn and apply professional and technical standards (e... as you navigate through the firm, you build a brand for yourself, opening doors to more opportunities...

The ideal candidate will have basic knowledge of google cloud platform (gcp) and git to assist with various technical tasks and collaborate with devops and l2 teams...

technical support:nn- provide second-level technical support to resolve complex issues escalated from the helpdesk... n- provide technical support to users for account-related...

Previous experience in a helpdesk or technical support role, providing on-site or remote assistance... superb communication skills, with the ability to explain technical...

Collaborate with cross-functional teams to implement it solutions and address technical challenges... excellent communication skills with the ability to explain...