TRABAJO INTERNAL BUSINESS SERVICE MONTERREY, NUEVO LEÓN

Itil service management qualification preferred... corporate systems integration and transformation service management integration and transformation...

They work closely with the customer to understand their business needs and align a quality solution that adds business value... job title: sr business consultant...

Proficient in the english (capable of business conversations)... escalate incidents to senior service desk analysts or third tier support...

Responsible to coordinate and provide information over internal and external requirements including business continuity plan, bpms, business plan, operational excellence...

internal collaboration: work with other departments to address customer issues... bilingual customer service agent (home office available) no prior experience required...

Position description: provides customer service support for victory usa parts and service department by obtaining, analyzing, and verifying the accuracy of customer...

Proven experience in a service desk or technical support role... we are currently searching for a bilingual service desk specialist english & german...

Proven experience in a service desk or technical support role... we are currently searching for a bilingual service desk specialist english & french...

Prioritize backlog items based on business value and stakeholder input...   this role would help to develop the high-level it discovery phase artifacts to support...

business rules interpretation for functional and technical requirements, system designs and documentation for business solutions... create novel solutions with measurable...

Main responsibilities assure end to end service for business line application analyze business applications behavior assure teams integration for end to end service...

Identify new business opportunities... lead the development of strategic plans and business cases, ensuring alignment with both regional and global business objectives...

Resolve internal proactive monitoring cases generated by by internal tools... learning & supporting a customer solution as required, understanding service quality...

What you'll do: work closely with business owners to identify and document key business processes and workflows development & communicate policies and operational...

Train and develop team on business acumen to drive business performance... demonstrated ability to analyze business trends and reporting to drive sales...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Guarantee service level agreement; ensure an efficient coordination with external contractor for outsourcing services following the established internal processes...

We promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees... net, css3 experience configuring...

Customer service and quality oriented... productivity & continuous improvement: to drive productivity and efficiency initiatives internally and with suppliers, providing...