CUSTOMER SERVICE SUPPORT
Descripción de la oferta de empleo
Provides customer service support for Victory USA parts and service department by obtaining, analyzing, and verifying the accuracy of customer requests for parts andor service in a timely manner. Initiates and implements corrective action as needed to ensure customer satisfaction is maintained while meeting customers needs and expectations. will be responsible for placing sales orders at our ERP, reviewing and following backorders, invoice to our customers in a daily manner, reviewing and cleaning order status reports, and working with our local operations as assigned.This position supports USA operations, but is located at the COE in Guadalupe, Nuevo Leon Monterrey facility, is required to work onsite.Requirements
Essentials functionJob duties NetStore setup.
Act as a subject matter expert on business systems used to process and support orders.
Daily and periodical invoicing
Proactively identify possible issues impacting customer delivery dates and work with crossfunctional teams to mitigate risk.
Provide knowledgeable answers to questions about product, pricing, and availability.
Products, cross reference, and price list maintenance
Manage Customer Stocking Agreements
Manage Backlog and follow Backorders.
Communicate with customers via email and phone.
Primary responsibility will be Sales Orders Entry
Proficiency in Office 365 Outlook, Team, Excel, ERP
Detail oriented
Excellent organizational skills
Able to identify the urgency of tasks and can prioritize the various tasks demands accordingly.
Problemsolving
Customer Service oriented
Excellent phone etiquette and excellent verbal, written, and interpersonal skills English
At least 2 years of experience in a similar role
Fully Bilingual EnglishSpanish
Bachelors Degree
Bolsa de trabajo México ofrecemos puesto de Customer Service Support para el sector de Atencion a clientes en la empresa Victory Packaging de Guadalupe. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Victory Packaging
- En todo México
- Sin especificar - Sin especificar
- 27000$ - 27000$
- 13/12/2024
- 13/03/2025
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... resolve complaints and customer problems in an efficient, professional and friendly manner... this is an awesome opportunity to get in on the ground floor of a fast growing......
Customer service agent - work from home, full-time only calls experts is a global contact center solution provider with 15+ years of experience in the american and canadian markets... with calls experts this is not just a job, this is a real career! we are looking for a customer service agent to process......
Estamos contaratndoagentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de vacaciones......
Estamos contaratndo agentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de......
Estamos contaratndoagentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de vacaciones......
(mediados de año se moveran a tlalnepantla) tener disponibidilidad para laborar en cualquiera de las dos zonas requisitos del puestorequisitos: experiencia mínima de 1 año en puesto similar o customer service escolaridad: licenciatura en áreas administrativas (titulado indispensable) inglés avanzado......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
