BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
over Desk celebrates six years in the industry of helping virtual assistants pair with independent insurance agencies to help them grow, thrive, and support their agency.
We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico.
OB SCOPE.
s a virtual assistant to Cover Desk Mexico, you will represent and support a US-based insurance agency as their Bilingual Customer Service Representative - Virtual Assistant, and are required to be based out of Monterrey, Mexico.
You will support the agency by providing insurance customer service and back-office assistance, which may include bilingual phone support in both English and Spanish.
OB SUMMARY.
re you a bilingual people person eager to deliver world-class customer service? Does being part of a high-performing team where your contributions are measured and recognized excite you? Are you based in the Monterrey area and willing to attend training before transitioning to your new client? If so, keep reading!JOB REQUIREMENTS.
ollege degree and/or 3 years of work experience; preferably in a BPO and/or customer service or insurance industry.
andidate must possess excellent communication skills, which include a neutral accent and comfort speaking, writing, and reading in English.
emonstrate the ability to receive inbound bilingual telephone calls from insurance customers that require basic customer service assistance.
bility to potentially transfer select inbound telephone calls to internal licensed employees to further assist the customer.
bility to multi-task and assist with insurance transactions per phone call using multiple insurance tools and applications.
pirited to work as a team player and will directly report to leadership in the United States.
ust be outgoing, enthusiastic, friendly, and sociable with a contagious positive attitude.
ust have high-speed home internet with a minimum of 20 mbps.
ust have a quiet and private dedicated workspace to efficiently work from home.
ust live in the Monterrey area only.
over Desk Mexico is looking for extraordinary, talented Bilingual Customer Service Representatives who are interested in using the power of their voice to help US-based insurance customers.
e are interested in candidates that are available for immediate hire as a Bilingual Customer Service Representative - Virtual Assistant to handle inbound and/or outbound calls for a US-based insurance company.
You will be empowered with two weeks of training by a Cover Desk employee to ensure that you can deliver incredible service to their insurance customers.
All employees will be required to sign onboarding documents and pick up computer equipment in Monterrey.
HAT WE WILL OFFER YOU.
ull-Time Employee with competitive compensation $ MXN, which includes bonus eligibility.
Additional compensation for US Insurance Industry Experience.
aid two-week training at starting wage
Detalles de la oferta
- Sin especificar
- 18/12/2024
- 18/03/2025
Campaña de customer service para una empresa de telefonia muy importante de estados unidos... requisitos del puesto 18 años en adelante inglés avanzado conversacional preparatoria terminada 1 año de experiencia en call center radicar en zona metropolitana de monterrey otros datos del puesto sueldo de......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
