TRABAJO CUSTOMER SERVICE SPECIALIST GREAT MONTERREY, NUEVO LEÓN

Responsible for reporting performance indicators in customer service on complince and delivery claims... guarantee the reliability and records of customer requirements...

We are currently searching for a bilingual service desk specialist english & german... proven experience in a service desk or technical support role...

We are currently searching for a bilingual service desk specialist english & french... proven experience in a service desk or technical support role...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Enter electronic invoicing for customer accounts... serve as liaison between customer and field sales and service to resolve disputes and initiate credit memos as...

Minimum of three years related experience (preferred but not essential), with customer service experience being valued... ensure service quality levels are maintained...

Strong interpersonal and customer service skills... respond to and resolve complex customer billing questions through research, interdepartmental communications...

Responsible for fulfilling the service level agreements established along available products and services... maintain a proper follow up over established action...

Chemical handling management (sds interpretation, sga administration) provide support and follow-up to internal customer requirements appropriate to the action plan...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Strong customer facing skills and communication skills (verbal and written)... 6-10 years of relevant industry background with demonstrable experience in enterprise...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... our intelligent, end-to-end platform enables...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...