TRABAJO CUSTOMER SERVICE ONLINE PROCESS GUADALAJARA, JALISCO

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... competent consistently demonstrates...

Sales experience or customer service skills desired strong organizational, time management, and planning skills... knowledge and understanding of customer conversational...

• bachelor’s degree and 2+ years of relevant work experience within supply chain and customer service... as a team, we will provide support and service to the marketplace...

Of customer references, win lose ratio 3... account management new solutions added, customer wallet share growth, customer attrition rate, didi penetration % 5...

Purpose statement: the process engineer is responsible for providing technical expertise throughout the manufacturing process... plexus delivers customer service...

Preparation and service of written communications, including e-mail, as requested by attorneys... preparation and service of court documents and other legal instruments...

service request handling... contribution to knowledge management process by updating/creating the knowledge articles... delivery excellence: focus on enabling quality...

service request handling... delivery excellence: focus on enabling quality deliverables and improving customer happiness... contribution to the knowledge management...

Lead creation of customer defined quality reports... engage the process and/or product engineer and other subject matter experts (smes) to address customer quality...

Lead monthly customer sales and margin forecast process... plexus delivers customer service excellence to leading companies by providing innovative, comprehensive...

customer relationship management • responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication...

service now, bmc, etc... • hire, coach, and provide training to personnel to maintain high customer service standards • develop team member agent's profiles...