TRABAJO TECHNICAL CUSTOMER SERVICE REFORMA, CHIAPAS

Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal customer and employee experience...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

customer satisfaction / net promoter score... identifies and resolves standard technical and operational problems... 2 years' experience in customer success, customer...

Develops and maintains personal relationships with the technical customer base and provides technical support to the associate field professional (afp) and field...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... proactively monitors production and nonproduction...

Strong sense of customer service... represent operations in a technical fashion to leadership and development teams... ) ability to support a variety of applications/infrastructure...

Team collaboration: offer technical guidance to less experienced analysts, assist with technical documentation, and manage team members' cases...

Develops and maintains personal relationships with the technical customer base and provides highly technical expert support to the atp and tp staff...

Assists with development of associate technical professionals... skills typically developed as an associate technical professional frac/acid or sand control...

Prepares status updates for customer problems or projects... assist in providing 2nd level support and training to customer support, professional services, and integration...

Business acumen • displays understanding of the project's value proposition for the customer... • provide suggestions for handling routine and moderately complex...

Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results...