TRABAJO NETWORK MANAGEMENT CUSTOMER SUPPORT REFORMA, CHIAPAS

Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings...

Strong customer service, problem solving, organizational and conflict management skills... strong it service management and standards experience...

Strong customer service, problem-solving, organizational, and conflict management skills... strong it service management and standards experience...

Experience with network and database troubleshooting... collaborate with team members to improve customer support processes and overall service quality...

Strong customer service, problem-solving, organizational, and conflict management skills... collaborate with stakeholders such as business teams, product owners...

customer engagement... customer orientation ability to understand and meet customer needs... supervise three national sales mangers, providing support and guidance...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... support current products, including 2nd...

Prepares status updates for customer problems or projects... assist in providing 2nd level support and training to customer support, professional services, and integration...

Strong sense of customer service... provide on-call support on a scheduled basis... working knowledge of incident and change management using servicenow proactive...

Provides specialist support during complex and/or major incidents... performs daily tasks and ongoing projects relative to operational and application support of...

Provides basic customer reports... consults with customers concerning services and products, promotes good customer relations at the well site, and assures customer...

Strong negotiation and contract management skills... strong organizational and time management skills... experience with travel management systems and software...

Respond promptly and effectively to customer inquiries and support requests... strong customer service orientation with the ability to build positive relationships...

This role will work in business development (pricing and contracts or proposals and quotes) or operations (sales order management or invoicing)...

Adheres to metrics to ensure customer satisfaction and may recommend metrics... ensures change management and communication of change to team and/or client is done...