TRABAJO CUSTOMER SERVICE JUNIOR REFORMA, CHIAPAS

Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results...

Functions as a communications link between customer and the solutions team... consults with product service lines (psl) regarding equipment needs and specifications...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... analyzes customer problems of high complexity...

Validates customer needs, shapes product plans, and drives sales to close... understands specific customer archetypes and needs which are most prevalent within the...

This is an entry level position in a service center... develops and maintains personal relationships with the technical customer base and provides highly technical...

May go on critical jobs where service quality or job complexity could be an issue... this position is a mentoring role over the associate technical professionals...

Works with service coordinators to verify equipment and material for pre-job preparation... able to operate on the job monitoring software and provide assistance...

Job duties and qualifications under strict supervision, performs rigging up/down of service line equipment to provide quality service to the customer...