TRABAJO CUSTOMER SERVICE BACK OFFICE REFORMA, CHIAPAS

Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... analyzes customer problems of high complexity...

Validates customer needs, shapes product plans, and drives sales to close... understands specific customer archetypes and needs which are most prevalent within the...

This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal customer and employee experience...

customer interaction: deliver an exceptional support experience through effective documentation and regular updates on issue status... global support: join the global...

Years of experience in customer success, customer service/support, saas implementation and opportunity management proven experience managing to a monthly quota...

Collaborate with team members to improve customer support processes and overall service quality... adhere to established service level agreements (slas) and performance...

Strong customer service, problem-solving, organizational, and conflict management skills... drive continual service improvement and innovation in productivity, software...

Strong sense of customer service... analyzes customer problems of moderate complexity & scope of impact mitigates customer impact of issues and recommends and executes...

A high school diploma or equivalent and at least 1 year of experience working in a professional office environment are required... takes an active part in the continuous...

An interest in ecommerce and customer engagement... in this role you will be responsible for designing and developing software applications on adobe experience cloud...

Learns and adapts themselves and bounce back from setbacks... you care about the customer satisfaction by taking the ownership of problems that might not be in your...

Willingness to learn new processes and skills to enhance the customer experience, excel in a peer coaching atmosphere, and provide constructive feedback...

At thomson reuters, commitment to customer satisfaction and technology excellence permeates everything we do... identifies opportunities to improve business and...