TRABAJO TECHNICAL SERVICE MANAGER PERSONAL MONTERREY, NUEVO LEÓN

Itil service management qualification preferred...     #li-am1 responsibilities about the role:  the application service delivery manager will be responsible for...

Stakeholder guidance: guide stakeholders through customer journeys, customer personas, service blueprinting, and other service design assets, tools, and methodologies...

Leads the technical design of a customer’s integration solution, working from the perspective of both functional and technical stakeholders... blue yonder, inc...

Outstanding customer service skills and a dedication to the customer service experience... the technical application specialist identifies and troubleshoots technical...

Excellent interpersonal skills and technical product knowledge... this role bridges technical expertise and customer service to ensure user issues are resolved efficiently...

Exceptional interpersonal skills combined with advanced technical product knowledge... participate in ongoing training to enhance technical and application knowledge...

Demonstrated technical aptitude, with experience supporting multiple products... proven ability to remain calm and professional under pressure while delivering exceptional...

Proficient in testing processes, methodologies, and troubleshooting technical issues... customer support associate manager the customer support associate manager...

Any trade, product or service name referenced in this document using the name “blue yonder” is a trademark and/or property of blue yonder, inc...

As a technical application specialist based in our support centre in monterrey, mexico, you will provide technical support via phone, email, and fax...

Some of our global benefits include extended maternity & paternity leaves, personal days & community investment hours... promote strong relationships, business growth...

We support you in working cross-functionally with our r&d, commercial, operational and service teams... you will focus on initiate and maintain sales and service...

Some of our global benefits include extended maternity & paternity leaves, personal days & community investment hours...   about the role the marketing & communications...

Responsible for fulfilling the service level agreements established along available products and services... some of our global benefits include extended maternity...

Strategic skills:an exceptional ability to understand, evaluate and apply technical information... responsible for the appropriate management and protection of the...

technical skills: - must have a proven background in technical support... feedback seeking: regularly seek feedback for personal development... blue yonder, inc...

Feedback seeking: regularly seek feedback for personal development... technical skills: - develops fundamental skills for supporting blue yonder solutions...

· demonstrate personal integrity, strong work ethic and confidentiality... strategic thinking: aligns service delivery strategies with client business goals...