TRABAJO TECHNICAL CUSTOMER SERVICE ADVISOR MONTERREY, NUEVO LEÓN

Job description blue yonder title: technical account advisor - int overview: leading ai-driven global supply chain solutions software product company and one of...

Leads the technical design of a customer’s integration solution, working from the perspective of both functional and technical stakeholders... blue yonder, inc...

· leads direct post-sales technical support for end users and organization's authorized service providers, resolving technical challenges on designated hardware...

Responsibilities overview   the technical product owner (tpo) acts as a liaison between the strategic office and the technology team...  we take care of your work-life...

This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Proven experience in a service desk or technical support role... provide high-quality customer support to clients via phone, email, and chat... responsibilities...

Minimum of three years related experience (preferred but not essential), with customer service experience being valued... as a technical application specialist based...

Understands customer needs... play your part in our team succeeding the technical writer is the critical link between training organization and workforce in local...

Demonstrated experience in troubleshooting complex technical issues... own tier 1/2 solution as required, enhance solution stability and service quality eventually...

Demonstrated experience in troubleshooting technical issues... own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...

Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base... able to convey customer requirements to product management...

technical experience with by products specifically within execution solutions... where applicable, maintain the internal testing, runner, and shared customer environments...