TRABAJO CUSTOMER SERVICE HEALTH COMPANY MONTERREY, NUEVO LEÓN

Demonstrate the ability to receive inbound bilingual telephone calls from insurance customers that require basic customer service assistance...

customer service: respond to customer queries and requests... bilingual customer service agent - no prior experience required... customer education: provide information...

The service designer generates service solutions based on customer co-creation and insights, and utilize assets like customer journeys, customer personas, and service...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Proven experience in a service desk or technical support role... the company reported a global revenue of usd $ mn... provide high-quality customer support to clients...

Ensure customer satisfaction throughout service delivery transactions... high degree of professionalism and customer service orientation... ability to perform installations...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

What you'll do: - provide excellent customer experience and solution support to by customers · resolves customer cases mostly with low/medium severity; occasionally...

Strong customer facing skills and communication skills (verbal and written)... our intelligent, end-to-end platform enables retailers, manufacturers and logistics...

Regularly analyze customer usage and feedback to identify opportunities for upselling, cross-selling, and enhancing customer satisfaction... blue yonder, inc...

Business process understanding: gain insight into customer business processes for better service... what you'll do: exceptional customer experience: - deliver outstanding...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... our intelligent, end-to-end platform enables...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...