TRABAJO COMPUTER HELP DESK MONTERREY, NUEVO LEÓN

Ccb korean desk head / csg mexico – vp/c13 ccb mexico 의 csg (commercial subsidiaries group) 한국 데스크는 한국씨티은행 ccb 의 강점을 활용하여 한국 모기업을 둔 글로벌 기업의 해외 자회사 및 잠재 고객에게 은행 자문...

Maintain updated knowledge on computer hardware and software... escalate incidents to senior service desk analysts or third tier support... the strength of the international...

* be able to help research developer tooling and package usage... we help businesses stay future-ready by connecting people, processes, and technology...

- help design endpoints that will allow for efficient operation... - degree in software engineering, computer science, or a related field... (not exclusive)...

Must possess competent computer skills and be able to multi-task... we help businesses stay future-ready by connecting people, processes, and technology...

Apego a niveles de servicio (sla) indicadores de calidad (ctq) y reporte de servicios (dashboard – kpi´s) conocimiento de soluciones para levantamiento de tickets...

Conocimiento de soluciones para levantamiento de tickets, monitoreo a incidencias, plataformas de help desk o soporte técnico como: tivoli, system center, zendesk...

We help businesses stay future-ready by connecting people, processes, and technology... whatever your career journey, we’ll help you find the right path...

Always willing to help others... great attitude to learn and help others... what we're looking for: bachelor’s degree in computer science, engineering or a related...

- respond to help desk tickets and live chat inquiries... they help our candidates with any issues that may appear during the application, assessment, and interview...

What will help you succeed: degree in management information systems, engineering, math, computer science, data analytics or comparable experience and education...

Understand cultural differences and diversity and help others live by values... what we're looking for: bachelor’s degree in computer science, engineering, or related...