TRABAJO BUSINESS SERVICE FARMACEUTICA MONTERREY, NUEVO LEÓN

Itil service management qualification preferred... corporate systems integration and transformation service management integration and transformation...

They work closely with the customer to understand their business needs and align a quality solution that adds business value... job title: sr business consultant...

Proficient in the english (capable of business conversations)... escalate incidents to senior service desk analysts or third tier support...

Responsible for fulfilling the service level agreements established along available products and services... why gmf?   gm financial international operations conducts...

Position description: provides customer service support for victory usa parts and service department by obtaining, analyzing, and verifying the accuracy of customer...

Proven experience in a service desk or technical support role... we are currently searching for a bilingual service desk specialist english & german...

Proven experience in a service desk or technical support role... we are currently searching for a bilingual service desk specialist english & french...

Prioritize backlog items based on business value and stakeholder input...   this role would help to develop the high-level it discovery phase artifacts to support...

Main responsibilities assure end to end service for business line application analyze business applications behavior assure teams integration for end to end service...

What you'll do: work closely with business owners to identify and document key business processes and workflows development & communicate policies and operational...

business rules interpretation for functional and technical requirements, system designs and documentation for business solutions... identifies, evaluates and introduces...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

Train and develop team on business acumen to drive business performance... demonstrated ability to analyze business trends and reporting to drive sales...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized...

Strategic thinking: aligns service delivery strategies with client business goals...  financial acumen: clear understanding and alignment of service delivery items...