TRABAJO LEVEL TECHNICAL SUPPORT MONTERREY, NUEVO LEÓN

Title: support engineer 1 comparable titles: technical analyst, functional analyst, software support analyst, software support engineer location: mexico, monterrey...

technical skills: - must have a proven background in technical support... blue yonder title: associate support engineer other comparable titles: technical analyst...

Provides platform support including api and mulesoft integration troubleshooting... the support engineer will work as a squad member to support our saas customers...

Years of experience in a technical support role or similar customer-facing role... demonstrated experience in troubleshooting complex technical issues...

support inventory management, work-in-process tracking, and job costing... exceptional interpersonal skills combined with advanced technical product knowledge...

Demonstrated technical aptitude, with experience supporting multiple products... what you will be doing: provide technical support across multiple products, demonstrating...

Experience creating technical documentation to support processes and troubleshooting efforts... act as the main point of contact for edi-related technical issues...

Integration solutions can be configured and delivered to better support functional and technical requirements... leads the technical design of a customer’s integration...

Provide software and hardware support for existing customers... the technical application specialist identifies and troubleshoots technical issues related to vision...

Participate in an on-call support rotation in case of emergency customer support needs... scope: core responsibility includes assisting customer support needs for...

Proficient in testing processes, methodologies, and troubleshooting technical issues... global mobility: comprehensive support for international relocations and...

support analysts work with our sales team, professional services team, support teams, and end users to deliver the best possible saas experience to our end users...

Excellent interpersonal skills and technical product knowledge... attend ongoing training sessions to enhance technical and application knowledge...

As a technical application specialist based in our support centre in monterrey, mexico, you will provide technical support via phone, email, and fax...

Takes on higher level business requirements & specifications... translates complex business requirements into technical solutions as required...