TRABAJO SERVICE DELIVERY LEADER IT GUADALAJARA, JALISCO

Años en roles similares como: service manager, customer service, delivery manager, service delivery manager, operations manager, etc... muy deseable, inglés intermedio...

delivery transformation productivity improvement, loss of revenue due to delivery issues, governance and compliance to risk management frameworks 4...

Work with local management on it budget, it procurement / purchases, it audits... reviews service delivery process and procedures, recommending customer service...

• contact customers to confirm service requirements on severity 3 & 4 service requests during off-shift... 1st levels of escalation • interfaces with the service...

service request handling... delivery excellence: focus on enabling quality deliverables and improving customer happiness... we don’t just dream of a better way –...

Represent customers by collaborating with all it teams (e... contribute as a global team member as part of the overall application delivery process...

Introduction as a service delivery specialist, you are the face of ibm for our customers... together, you will focus on the client's metrics and service level, ensuring...

Experience operating and supporting service delivery functions... preferably 4+ years of successfully managing services delivery in the relevant operation domain...

Collaborate with quality assurance teams to ensure the delivery of high-quality software products... implement and enforce agile principles and practices to enhance...

Introduction to role as an hrit analyst at astrazeneca, you will use your expertise in analysis, configuration, and other information services disciplines, such...

delivery support csat, delivery as per cost, quality and timelines, identify and develop resuable components, utilization %, recommend tools for reuse, automation...

Promote and embed ci/cd to improve the software development process and transform the it system estate into an ecosystem that delivers great user experiences and...

Team management team attrition %, employee satisfaction score     servicenow - it service management... delivery support csat, delivery as per cost, quality and...

Support consistent service delivery by addressing okr-related customer requests and incidents... assist it priority leads and working groups in embedding okrs into...

Atleast 2+ years of experience related to api terminologies and api integration – preferably mulesoft excellent sql knowledge pertaining to relational databases...

What a typical day looks like: the hr manager oversees building a solid operational management system, including the establishment of operation service standards...

Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle...

Introduction as a service delivery specialist, you are the face of ibm for our customers... you will help them resolve the situation or escalate it to second-line...