TRABAJO ITSM SERVICE MANAGEMENT GUADALAJARA, JALISCO

Team management team attrition %, employee satisfaction score, gender diversity %, training hours, no of technical training completed       general management (ops)...

• contact customers to confirm service requirements on severity 3 & 4 service requests during off-shift... • call handle (ch) supports service requests that have...

Effective resource management skills... strong understanding of security practices, compliance requirements, and risk management... proficiency in project management...

service request handling... contribution to knowledge management process by updating/creating the knowledge articles... delivery assurance: adhere to defined support...

Años en roles similares como: service manager, customer service, delivery manager, service delivery manager, operations manager, etc... ¿por qué nosotros?...

Qualifications: +3yrs experience -experience supporting a secrets and/or privileged access management system... you will be accountable for the operational aspects...

service request handling... contribution to the knowledge management process by updating/crafting the knowledge articles... delivery assurance: enforce defined support...

The role also involves the initial processing of all types of service requests, proactive communication with businesses, and knowledge base updates...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       application support desk...

Habilidades y conocimientos: 1) conocimientos en herramientas de administración, 2) paquetería office, herramientas de itsm... (carrera concluida) edad: 24 a 40...

Requirements english b2 previous experience in customer service advanced excel management dynamic tables, data manipulation, and graphsactivities manage order portfolio...

We request bilingual customer service advisors with or without experience... activities: • receiving calls from clients from the us and canada to resolve questions...

¿qué necesitas? deseable nivel licenciatura concluida (en curso solamente que sea en línea o sea en fines de semana), o bachillerato si tiene experiencia en atención...

Experience operating and supporting service delivery functions... take responsibility for release management, version management, and deployment management type...

Advanced project management skills including time and risk management, resource prioritization, and project structuring... ability to effectively communicate sales...

Experience in a similar position including broad-based management and supervision... builds hr process management system, sorts out gbs hr core business processes...

And their implications for identity and access management... familiarity with certificate management tools and platforms (e... monitor certificate expiration dates...

Accreditation/certification in change management methodologies (e... demonstrated experience in leading change management initiatives... lead change management capability...