TRABAJO TECHNICAL PROJECT SUPPORT CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

· provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation...

About the team aws support engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams...

Prior contact center experience in a technical support environment is considered an asset... job description reporting to a technical support team lead or manager...

project description to work for an international and innovating actor in the telecom industry, we are looking for a passionate  operation and technical support level...

We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations... the technical solutions team enables...

Phone and remote support experience... experience in troubleshooting in a technical environment... acts as team member by providing information, analysis and recommendations...

Provides direction and mentoring to project teams... exercises creativity and independent judgment in identifying and resolving major issues and risks impacting...

Conoce la experiencia de trabajar en eperformance, contamos con certificacion best place to work y tenemos ventajas para que estes en un ambiente comodo, divertido...

We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth...

Colaborar en la configuración y mantenimiento de los sistemas y aplicaciones... sistemas, tecnologías de la información o afín (títulado) experiencia: al menos 2...

Be responsible for the project governance... the qualified project manager is the representative of the project towards alstom management...

Risk management capabilities needed to generate robust technical assessment for every project... project budget management, from creation, tracking, implementation...

Strong understanding of customer support processes and infrastructure... project communication: liaise with the zendesk engagement manager on project status, issues...

Certified project management accreditation... financial management: senior project manager is accountable for end to end project financial planning and management...

Roles and responsibilities: provide technical support for cisco security products to cisco customers, partners, account teams, and other internal technical support...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... able to communicate effectively...