TRABAJO HELP DESK BILINGUE IT CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

En nuestra empresa, líder en el sector tecnológico, buscamos talento como  help desk junior bilingüe (recién egresados, remoto)  que le apasione brindar soporte...

Cumplir con los sla: garantizar que las solicitudes de soporte se resuelvan dentro de los acuerdos de nivel de servicio (sla) establecidos por la organización...

Support help desk operations, monitoring trends from support calls to inform senior team members about the performance of existing systems...

Responsibilities the role of the  operation and technical support level 2 noc  will thus be two-fold,  (i)  to follow the issue management procedures and to find...

Conocimientos: · windows 10 · evolution · software help desk telefonía ip freepbx elastix asterisk sistemas operativos linux... ·  * ingeniería en comunicaciones...

Empresa mexicana con presencia en mas de 17 paises , prestando servicios de soporte it contamos con personal capacitado para help desk de seguridad help desk soporte...

May perform 2nd-level user help desk activities, individual coaching, and trainings... typically reports to an it manager or team leader... watches over the implementation...

• maintain a working knowledge of service desk and it operations procedures related to client services... • provide guidance to less experienced service desk staff...

We’re driven by it... and we need talented people who share it... first point of contact for all help desk incidents, configuration setup requests raised by internal...

Gather new requirements from it teams and market best practices to enhance the framework... comprehensive approach to it service management, including wide perception...