TRABAJO ABADA SYSTEM SERVICE BENITO JUÁREZ, ZACATECAS

Meet client-specific service level agreements and update tickets in the system accordingly... ensure customer satisfaction throughout service delivery transactions...

Complete system documentation, including system reviews and recommendations... escalate service issues that cannot be completed within agreed service levels...

Strong proficiency in system administration of jira, jira service management, confluence, and crowd... administer atlassian products, including jira, jira service...

Oversee system performance, application security, and backup/recovery strategies... safeguard customer relationships with a strong focus on service delivery...

Implement site reliability engineering (sre) practices, ensuring system reliability, scalability, and efficiency... leverage system and performance monitoring tools...

Manage trackwise qms environments, including configuration, customization, and system integration... our client is one of the fastest-growing brands and among the...

system analysis and functional testing: oversee system analysis and functional testing to ensure high-quality software delivery that meets both business and technical...

Write efficient code in golang and/or python to support system operations... troubleshoot and solve complex linux system issues with a focus on automation and scalability...

Monitor application and infrastructure performance, troubleshoot issues, and implement solutions to improve system reliability... apply sre principles to enhance...

Provide technical support to address system reliability and efficiency challenges... our client is one of the fastest-growing brands and among the top 7 it service...

Conocimiento de plataformas de vms (vendor management system) como sap, onetrust, venminder, service now, etc... y disponibilidad para atención a incidencias zona...

Strong skills in api design, database design, and system integration... our client is one of the fastest-growing brands and among the top 7 it service providers...

Develop and present process flows, workshops, and system solutions to business stakeholders... our client is one of the fastest-growing brands and among the top...