TRABAJO QUALITY ASSURANCE CALL CENTER AGUASCALIENTES, AGUASCALIENTES

•the agent will have to identify the current account status for appropriate action on both retail and lease nmac/ifs phone calls regarding a total loss incident...

Life at nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people... knowledge on excellent customer service techniques...

Knowledge on excellent customer service techniques (call center based preferably) academic level... maintains a quality standard on all phone calls received guarantying...

Maintains a quality standard on all phone calls received guarantying a minimum overall average percentage of 70% following our call model to assure all compliance...

•  experience: at least 1 year of experience in a technical support role, call center support, or other it-related position... soft skills: work underpressure, quality...