TRABAJO CUSTOMER SUPPORT BILINGUAL WORK ZAPOPAN, JALISCO

Good understanding of customer support experience... product manager for support... work to integrate with internal products and services to enhance customer effectiveness...

As a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction... will have strong customer-centricity...

• help define/refine future support processes... mdclpas a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle...

As a senior support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction... be available to work in 24x7 capabilities...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

• strong customer service skills... your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Able to work with general guidance from senior support engineers and management and, in some areas, may work independently... as a member of the support organization...

Years of customer service experience... maintain and update customer databases and crm systems... respond to customer inquiries and provide productservice information...

· analyzing work load, implementing changes to improve productivity... • flexibility to work in different shifts and off days, including holidays and weekends...

Oracle's cloud priority support services... oracle's cloud priority support services... teams with support to drive delivery of solutions... handles day-to-day relationship...

At netsuite, we work hard, and we work thoughtfully... consultatively gathering customer requirements and collaborate with the customer to define the business challenge...

Ensure high customer satisfaction and referencability... mentor new education consultants and support ongoing development... ensure timely team readiness to support...

The candidate has a passion for the customer experience, alexa, and consumer electronics development, combined with an established track record delivering growth...