TRABAJO CUSTOMER SERVICE SALES CALL ZAPOPAN, JALISCO

Maintain service contracts by scheduling service appointments with customer... maintain service contracts by scheduling service appointments with customers...

customer service: respond to customer queries and requests... customer education: provide information about products/services... bilingual customer service agent...

Atención a clientes multi canal como chat, bot, call center, portales, etc... conocimiento de alguna metodología de ventas como: agile sales, customer centric, solution...

Works proactively with customer support (cs) engineers, cs leadership, as well as the cloud operations and development organizations so that customer prioritization...

customer notification and workflow co-ordination and follow-up to maintain service level agreements... the services include customer ticket troubleshooting and debugging...

Also supports the sales cycle when needed... you’ll work with tight timelines and manage a full customer portfolio... collaborating with the consulting delivery...

Ensure high customer satisfaction and referencability... partner with and support sales and consulting teams in developing proposals for our services...

Participate in regular on call work, as part of an on call team... define and develop monitoring infrastructure criteria for oracle database cloud service...

Our design team works on a wide variety of products and services such as customer service and sales (cx), marketing (cmx), supply chain management (scm), resource...