TRABAJO CUSTOMER SERVICE ORDER MANAGEMENT ZAPOPAN, JALISCO

)• contributing to knowledge management content creation and maintenance... as a member of the support organization, your focus is to deliver post-sales support...

Maintain service contracts by scheduling service appointments with customer... maintain service contracts by scheduling service appointments with customers...

As a primary point of contact for customers, you will act as a liaison between oracle employees and the customer with little direction from management...

customer focused... strong customer support and relation skills... services may be frequently provided by on-site customer visits... skills - oracle ebs r12 functional...

Ensure optimal performance from facility management service providers... strong management skills, including people management and operational oversight...

Domain knowledge of identity and access management... 4+ years distributed service engineering experience in a software development environment...

Project management (pmp) certification or extensive project management experience across global and diverse organizations... works proactively with customer support...

customer focused... strong customer support and relation skills... any additional knowledge of procurement, warehouse management systems, order management, planning...

Bi cloud service... application container cloud service... deliver hands-on activities in customer maintenance windows... content & experience cloud, webcenter portal...

The focus of this position is to provide customer service on a technical and functional level and ultimately drive complete and total resolution of each service...

customer focused... strong customer support and relation skills... services may be frequently provided by on-site customer visits... as a member of the support organization...

Ensure high customer satisfaction and referencability... successful resource allocation, timeline, administrative and project management experience...

customer focused... strong customer support and relation skills... services may be frequently provided by on-site customer visits... a primary focus is to create/utilize...

Effectively consults with management of customer organizations... understand customer business processes... passion for driving customer satisfaction...

Good analytical and problem-solving skills with strong customer service orientation... triage and troubleshoot service impacting events... about oracle cloud observability...

customer notification and workflow co-ordination and follow-up to maintain service level agreements... the services include customer ticket troubleshooting and debugging...

Understand customer business processes... passion for driving customer satisfaction... participate in driving the approach to remediate gaps, and consensus with...