TRABAJO CUSTOMER PRODUCT SUPPORT EXPERIENCE ZAPOPAN, JALISCO

The services include customer ticket troubleshooting and debugging, handling escalations, tooling and automation to improve customer support experience basic qualifications...

support or consulting experience with oracle financials or other erp financial solution is preferred... functional/technical background in assigned product area...

support engineer... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Basic qualifications - bachelor's degree - experience owning/driving roadmap strategy and definition - experience with feature delivery and tradeoffs of a product...

Help us achieve our goal of providing best-in-class support and make a real impact on our customer experience... experience working on ofsaa products either in development...

• strong customer service skills... •ability to quickly and efficiently triage customer reported concerns that negatively impact our product...

product support, product development etc)... manage and support customer environments in oci cloud... educate and walk the customer through the problem-solving process...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Strategic technical support to assure the highest level of customer satisfaction... oracle cloud infrastructure (oci) experience is desired...

customer focused... 0 gpa) or equivalent proven professional/ technical experience (i... this includes usage of application product interfaces (apis), interfaces...

You’re a full stack user experience designer... you think systemically because you know that creating a coherent experience requires it... you get stuff done...

Qualificationslive within guadalajaras metropolitan zone6 plus months of experience in customer servicerelated field... maintain service contracts by scheduling...

•familiar with sdlc and agile methodologies and prior product management experience are added advantages... •proven experience in collaborating and driving cross-geo/cross-team...