TRABAJO CUSTOMER NETWORK SUPPORT ZAPOPAN, JALISCO

Device support engineering (dse), part of the device services and security (ds2) org provides support for amazon devices business... customer notification and workflow...

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

support engineer... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Knowledge in network and network security technologies, including... network as code strategy... provide on-call support services as needed...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

• strong customer service skills... your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Manage and support customer environments in oci cloud... educate and walk the customer through the problem-solving process... as a primary point of contact for customers...

customer focused... outstanding customer service and english communication skills (written and verbal) are expected... senior technical support analysts complete...

Maintain service contracts by scheduling service appointments with customer... refer unresolved customer grievances to designated departments for further investigation...

Strategic technical support to assure the highest level of customer satisfaction... * previous technical support experiences are an advantage...

The selected candidates will also be providing advice and assistance to internal oracle employees on various customer situations and escalated issues...