TRABAJO WARRANTY TIJUANA, BAJA CALIFORNIA

warranty management: request and assess required pictures and background information from customers on new and existing warranty claims... collaborate with the production...

warranty management: request and assess required pictures and background information from customers on new and existing warranty claims... collaborate with the production...

warranty management: request and assess required pictures and background information from customers on new and existing warranty claims... collaborate with the production...

Desired results & kpis monthly attrition levels under 8% weekly team feedback quality assurance above 85% warranty replacement reporting and follow up attending...

Reporting & analysis: prepare and present regular reports on customer service metrics, including response times, resolution rates, case driver analysis, customer...