TRABAJO CUSTOMER CARE TECHNICAL SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

- record and document all customer interactions and resolutions accurately... - maintain a positive, empathetic, and professional demeanor to ensure outstanding...

* build deep relationships with senior technical and non technical stakeholders within customers to enable them to be cloud advocates... longer-term customer satisfaction...

This is a customer facing role... they work vigorously to earn and keep customer trust... we are a customer-obsessed organization—leaders start with the customer...

Previous experience in customer service or technical support within a callcenter environment... proven technical aptitude and troubleshooting skills...

Position challenges handling complex financial models and valuations, managing high pressure and tight deadlines, dealing with confidentiality and information management...

technical knowledge: knowledge of sap and other procurement-related software, such as coupa... manage a central and intelligent data hub that integrates global data...

Responsible for working at the most senior level within these accounts and help implement a broad strategy to earn customer acceptance and service implementation...