TRABAJO INCIDENT PROBLEM REFORMA, CHIAPAS

Working knowledge of incident and change management using servicenow proactive in raising problems and identifying solutions... automate existing manual development/operational...

incident recovery: recover incidents and implement changes... incident management: ability to recover from incidents and implement necessary changes...

Thorough understanding of itil processes related to incident management, problem management, application life cycle management, operational health management...

Monitor, support and improve services according to incident, change, and problem management for daily operations according to it tr and sap standards...

Monitor, support and improve services according to incident, change and problem management for daily operations according to it tr and sap standards...