TRABAJO IT SERVICE DESK LEAD PUEBLA, PUEBLA

service request handling... it incident categorization, initial triage, escalation, and resolution (within scope) as per the sops/runbook... event detection, categorization...

Youll report to the team lead... as a bilingual customer service representative spanishenglish working remotely, youll be a part of bringing humanity to business...

As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life... • accountable for the execution of the service...

Proactively identify and lead process improvement initiatives and lean tools... a day in the life you’ll work on a shift pattern at one of our sites, making sure...

In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly...