TRABAJO SERVICE MANAGEMENT PROBLEM MONTERREY, NUEVO LEÓN

Itil service management qualification preferred... corporate systems integration and transformation service management integration and transformation...

Stakeholder guidance: guide stakeholders through customer journeys, customer personas, service blueprinting, and other service design assets, tools, and methodologies...

Your role full accountability for problem resolution management plan (prmp) supporting process group (sup... the problem resolution manager is responsible for coordination...

Record support incidents and requests in the servicenow management system, monitor and manage the service desk ticket queue and document solutions using our knowledge...

Execution platforms minimum of 7+ years of supply chain domain experience in warehouse management minimum of 7+ years of experience in the software/saas industry...

Execution platforms minimum of 5+ years of supply chain domain experience in warehouse management minimum of 5+ years of experience in the software/saas industry...

Execution platforms minimum of 3+ years of supply chain domain experience in warehouse management minimum of 3+ years of experience in the software/saas industry...

problem solving: ability to find solutions... problem solving: identify and resolve customer issues effectively... bilingual customer service agent - no prior experience...

Use tools, techniques and firm standard methodologies to support research, analysis and problem solving... as a specialist, you'll work as part of a team of problem...

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Strategic thinking: aligns service delivery strategies with client business goals...  financial acumen: clear understanding and alignment of service delivery items...

Microsoft office suite, facilities management software)... strong attention to detail and commitment to providing excellent customer service... you have support...

Provide innovative ways to monitor services, alert service health, proactive notification, and measurement to prevent incidents... proficiency in operating our services...

Brand management knowledge:  deep understanding of brand management principles and strategies ability to ensure brand consistency across all content and marketing...

Customer service and quality oriented... project management as leader or participant... fluent english level hard skills: project management participation experience...

Customer relationship management • responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication...

Following the dpm product management discipline, the product owner defines, prioritizes, and develops technologies using insights from market trends, benchmarking...

Any trade, product or service name referenced in this document using the name “blue yonder” is a trademark and/or property of blue yonder, inc...