TRABAJO SERVICE LEAD MONTERREY, NUEVO LEÓN

Stakeholder guidance: guide stakeholders through customer journeys, customer personas, service blueprinting, and other service design assets, tools, and methodologies...

Itil service management qualification preferred... lead the service delivery teams (external and internal) to ensure operational sla compliance...

Reports to: service desk team lead what you need bachelor’s degree or completion diploma... maintain a high degree of customer service for all support requests...

• accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

) lead productive weekly leadership meetings that align with and drive the business strategy... build and support effective relationships with associates, peers...

Customer service and quality oriented... supplier relationship management (srm): to lead supplier relationship account by developing, evaluating and with a continuous...

Incident response:  lead and coordinate the response to cybersecurity incidents, including containment, eradication, and recovery efforts...     skills: strong understanding...

lead and maintain low costs in the logistics operations... if you would like to contact us regarding the accessibility of our web site or need assistance completing...

lead and manage a team of cybersecurity professionals... this role requires a deep understanding of both it and ot systems, as well as the ability to lead cross-functional...

Ensure that improvement metrics related to: safety, quality, cost, delivery, inventory accuracy are being met including 6s scores and other critical value stream...

Us:  401k matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, gm employee auto discount, community service pay and nine...

lead and participate in projects of process development... excellent attitude towards service intermediate level in office... maintain and improve the level of service...

What could set you apart: experience with enterprise cloud deployment and platform as a service (paas)... as an azure devops analyst, you’ll lead azure devops efforts...

We are seeking applicants with complex problem-solving skills, cloud-related technical expertise, and the ability to manage and lead multiple projects...