TRABAJO SERVICE DESK TECHNICIAN LEVEL MONTERREY, NUEVO LEÓN

Escalate incidents to senior service desk analysts or third tier support... reports to: service desk team lead what you need bachelor’s degree or completion diploma...

• accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality...

Meet client-specific service level agreements and update tickets in the system accordingly... ensure customer satisfaction throughout service delivery transactions...

If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the hr service...

Customer service and quality oriented... fluent english level hard skills: project management participation experience... if you would like to contact us regarding...

Customer service and quality oriented... project management fluent english level hard skills: project management participation experience... online application accessibility...