TRABAJO NEW SITE CUSTOMER SERVICE MONTERREY, NUEVO LEÓN

Work with us,with the best company in monterrey,we are looking for customer service representatives... legal benefits... training paid... good work environment...

site: monterrey location: on-site training length: 6 weeks training hours: 8:00 am to 5:36 pm during your training, you’ll receive comprehensive support and guidance...

Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical...

Itil service management qualification preferred... corporate systems integration and transformation service management integration and transformation...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Proven experience in a service desk or technical support role... provide high-quality customer support to clients via phone, email, and chat... responsibilities...

Actively improves, utilizes, trains, and promotes new technologies implemented in the organization... proactively ensures it policies and principles are being followed...

Learn & support a customer solution as required, understanding service quality and consumption and adoption of the service... learning & supporting a customer solution...

What you'll do: - provide excellent customer experience and solution support to by customers · resolves customer cases mostly with low/medium severity; occasionally...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment... the role maintains documentation...

customer relationship management • responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication...