TRABAJO PERFORMANCE IMPROVEMENT CUSTOMER MONTERREY, NUEVO LEÓN

This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies...

customer service: respond to customer queries and requests... customer education: provide information about products/services... data recording: maintain accurate...

Responsible for reporting performance indicators in customer service on complince and delivery claims... guarantee the reliability and records of customer requirements...

Voc standards: familiarity with voice of the customer (voc) performance measurements and standards... performance standards: establish clear performance standards...

What you'll do: a) excellent customer experience and solution support to by customers with innovative/proactive approach and customer value creation: resolve customer...

Act as the leader on duty and consistently models the brand customer service standards and customer first selling behaviors... demonstrated ability to coach, provide...

Seek regular performance feedback and work on self-development... obtain customer satisfaction by displaying ownership, engagement, and pro-activeness...

What you'll do: - provide excellent customer experience and solution support to by customers · resolves customer cases mostly with low/medium severity; occasionally...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment... the role maintains documentation...

Responsibilities include, but are not limited to: customer relationship management • proactively develops and creates customer relationships in his/her area of responsibility...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Continuous improvement mindset... excellent customer service skills... · facilitate customer calls, emails, and updates while providing best in class customer service...

Metrics, key performance indicators... define performance goals and expectations for team members, providing regular feedback, coaching, and guidance to support...

Good customer management... handle customer emergency requests professionally... manage performance reporting and assists local customer support organization in...

Provide high-quality customer support to clients via phone, email, and chat... our client’s digital offerings have helped clients achieve operational excellence...

customer visits: conduct visits to customer locations to identify ways to enhance product rotation and gather feedback on commercial activities...

Identify improvement opportunities such as reduce application maintenance & sustain costs... partner with global teams for transformation and bau projects identify...

Deep understanding of customer needs and preferences in vehicle financing... oversee the entire lifecycle of vehicle financing products, form conceptualization to...