TRABAJO SERVICE LEAD GUADALAJARA, JALISCO

service delivery management – manage the overall t&d service delivery of learning technology solutions... define and implement service delivery processes and standards...

Remedy, hp service manager, service now, etc... · solve the service requests assigned by other agent / support group that are within his domain and in the...

Conduct periodic meetings with clients and delivery teams - daily status updates, service level requirement reviews, continuous improvement, change control and other...

\u contact customers to confirm service requirements on severity 3 & 4 service requests during off-shift... \u ch's goal is to assign the service request within...

Tis service desk... service desk delivery adherence to tat, sla as per sow minimal escalation customer experience   2...                   stakeholder interaction...

Youll report to the team lead... we aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity...

You'll report to the team lead... bilingual customer service representative – spanish-english   breaking news: ttec obtained the “great place to work” recognition...

Do support process by managing transactions as per required quality standards fielding all incoming help requests from clients via telephone and/or emails in a courteous...

Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle...

Manages all resources with the goal of achieving a balance of service delivery, customer satisfaction, and service business objectives... to make markets...

service now, bmc, etc... learn how cognizant helps clients lead with digital at www... ) • collect and analyze service desk statistics (sla trends, operational...

• accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality...

Ability to effectively lead projects involving cross-functional team members... lead product-related corrective and preventive action (capa) discussion and closure...

This position offers the opportunity to work in a fast-paced setting, manage significant responsibilities, and develop your leadership skills in it service management...

• leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team...

Learn how cognizant helps clients lead with digital at www... js developer what you’ll do: - interface development, service development, creation of stored...

• leverages strong functional leadership and communication skills to influence the executive team, the propertys strategies and to lead own team...

Hybrid mode responsibilities: • interface development, service development, creation of stored procedures, etc... • incorporate changes as per feedback...