TRABAJO IT SERVICE DESK LEVEL GUADALAJARA, JALISCO

Remedy, hp service manager, service now, etc... · solve the service requests assigned by other agent / support group that are within his domain and in the...

service request handling... we don’t just dream of a better way – we make it happen... it incident categorization, initial triage, escalation, and resolution (within...

We don’t just dream of a better way – we make it happen... #welcometocognizant! we have an exciting opportunity for an exceptional individual to work supporting...

\u contact customers to confirm service requirements on severity 3 & 4 service requests during off-shift... \u interfaces with the duty manager on severity 1 & 2...

Conduct periodic meetings with clients and delivery teams - daily status updates, service level requirement reviews, continuous improvement, change control and other...

Bilingual customer service representative – spanish-english   breaking news: ttec obtained the “great place to work” recognition in mexico... that's all we do...

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity... as a bilingual customer service representative...

Represent customers by collaborating with all it teams (e... plexus delivers customer service excellence to leading companies by providing innovative, comprehensive...

Provide level 2 and level 3 support for ad-related issues and other tools as required... coordinate with vendors and third-party service providers as needed...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       application support desk...

Who does this position interface with on an ongoing basis (team/cross-function)?   it system managers, cyber security engineers, networking engineers, global lab...

service now, bmc, etc... ) • collect and analyze service desk statistics (sla trends, operational costs, ticket/contact pareto sales rates...

This position offers the opportunity to work in a fast-paced setting, manage significant responsibilities, and develop your leadership skills in it service management...

As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life... • accountable for the execution of the service...

\u configuring service desk: setting up customer request types, slas, queues, and other parameters for jira service management... \u strong problem-solving skills...

Our enterprise data and ai services [ed&ai] department at astrazeneca is keen to recruit a skilled and enthusiastic visualization platform engineer who is keen to...