TRABAJO DIRECTOR SERVICE DELIVERY GUADALAJARA, JALISCO

service delivery management – manage the overall t&d service delivery of learning technology solutions... define and implement service delivery processes and standards...

\u contact customers to confirm service requirements on severity 3 & 4 service requests during off-shift... 1st levels of escalation \u interfaces with the service...

service now, bmc, etc... ) • collect and analyze service desk statistics (sla trends, operational costs, ticket/contact pareto sales rates...

• submits reports in a timely manner, ensuring delivery deadlines... the position provides the financial expertise to enable the successful implementation of the...

• bachelor’s degree and 2+ years of relevant work experience within supply chain and customer service... as a team, we will provide support and service to the marketplace...

Functions as national service delivery manager for ibm customers during/outside of so normal business hours and represents ibm as the manager responsible for service...

Required skills: delivery of service initiatives as part of the service excellence program... maintain and input into the service excellence program roadmap with...

Team management team attrition %, employee satisfaction score     servicenow - it service management... delivery support csat, delivery as per cost, quality and...

Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams... every year, we continually raise the bar for customer experience...

Application delivery functions by providing operational support services & development in powerbi... our enterprise data and ai services [ed&ai] department at astrazeneca...

Manage the allocation and retention of resources for effective delivery... review and supervise projects to ensure quality and timely delivery...

Set up and configure jira service management service desks, ensuring alignment with business processes... strong skills in jira service management setup and configuration...

\u configuring service desk: setting up customer request types, slas, queues, and other parameters for jira service management... complementary skills, tools, and...

Expedites delivery of goods to users...  confers with vendors to obtain product or service information such as price, availability and delivery...

Expedites delivery of goods to users... confers with vendors to obtain product or service information such as price, availability and delivery...

servicenow - it service management... 4 bn usd ·       we’re present in 66 countries ·       over active global clients     servicenow tsm/tsom developers   we...

servicenow - it service management... we are looking for a senior developer with configuration, troubleshooting, code reviews, strategy, roadmap for tsm and tsom...

Introduction as a service delivery specialist,\u00a0you\u00a0are the face of ibm for our customers... \u excellent communication skills, problem-solving ability...

Introduction as a service delivery specialist,\u00a0you\u00a0are the face of ibm for our customers... your focus on providing exceptional customer service will be...

Respond to customer inquiries, take bookings, service needs and complaints, or direct to sales representatives or technical/ service area... analyzes and makes recommendations...