TRABAJO CUSTOMER SATISFACTION LEADER GUADALAJARA, JALISCO

Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals... do you have planning experience?...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... competent consistently demonstrates...

\u excellent communication skills, problem-solving ability, and a strong focus on providing exceptional customer service... preferred technical and professional...

Follow through to ensure all questions and issues are resolved to the customers satisfaction... research, resolve and respond in real time to member inquiries to...

Resolution of customer account queries... evaluates customer needs and suggests/promotes alternative products or services... negotiates customer complaints, initiates...

Of customer references, win lose ratio 3... account management new solutions added, customer wallet share growth, customer attrition rate, didi penetration % 5...

Ensures customer satisfaction with proactive and timely communication, professional installation process, as well as safety and quality of installation...

Lead creation of customer defined quality reports... provide feedback and documentation to the customer as required... yield customer parts per million (ppm) to...

Manages ibm's response to customer service requirements to ensure proper call coverage/resolution and high customer satisfaction... provide management support, assistance...

They influence decisions made by the cft to ensure that customer satisfaction is balanced with profitable revenue for each customer program...

We work with customer facing products that are highly visible and on initiatives that directly impact devices goals of increasing customer engagement with devices...

Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer... ensures payments are collected in a timely...

In charge of customer´s satisfaction reviews and corrective actions... manage the coordination of product life cycle activities with p&l and customer satisfaction...

Be responsive to customer requests and ensure high customer satisfaction... facilitate and enhance cross-functional relationship to maximize customer satisfaction...