TRABAJO CUSTOMER OPERATION QUALITY TRAINING GUADALAJARA, JALISCO

Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes... role profile training manager role...

Lead creation of customer defined quality reports... ensure continuous quality compliance during manufacturing operations... lead response and actions associated...

Compiles and writes training material and conducts training sessions on quality control activities... consolidates and reports quality results...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       application support desk...

We are currently in search of a cloud operation engineer to join our team... in this role, you will play a crucial part in providing technical support for our software...

Experience and knowledge in several key domains relevant to operation... lead to resolve customer escalations with respect to smooth operations...

Excellent customer service skills... should involve in creating the quality related documents... should contribute in creating the new quality process and documents...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2 self- management productivity...

For new growth areas based on market and customer research develop and present a point of view of wipro on application design and architect by writing white papers...

͏ do instrumental in understanding the test requirements and test case design of the product authoring test planning with appropriate knowledge on business requirements...

Manage and enhance customer relationships... collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval...

Through collaborative problem-solving and continuous learning, strive to maintain efficient testing processes, identify and resolve product defects, and ultimately...

Engage in training and coaching of junior operators... prioritizes production schedules based on product introduction, equipment efficiency, and materials supply...

Engage in training and coaching of junior operators... prioritizes production schedules based on product introduction, equipment efficiency, and materials supply ...

Delivery excellence: focus on enabling quality deliverables and enhancing customer satisfaction... receive ongoing support and funding with training and development...

Responsibilities memorize scripts for products and services, and refer to them during calls build positive relationships by going above and beyond with customer...

Knowledge of infrastructure-as-code design, implementation, and operation... strong experience in service delivery with a focus on customer experience...