TRABAJO CUSTOMER DELIVERY GUADALAJARA, JALISCO

Of customer references, win lose ratio 3... account management new solutions added, customer wallet share growth, customer attrition rate, didi penetration % 5...

Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals... do you have planning experience?...

Preferred technical and professional expertise customer support activities... required technical and professional expertise \u \u years experience in customer service...

• bachelor’s degree and 2+ years of relevant work experience within supply chain and customer service... this role coordinates actions to ensure the delivery plan...

• hire, coach, and provide training to personnel to maintain high customer service standards • develop team member agent's profiles...

Manages ibm's response to customer service requirements to ensure proper call coverage/resolution and high customer satisfaction... provide management support, assistance...

Resolution of customer account queries... evaluates customer needs and suggests/promotes alternative products or services... negotiates customer complaints, initiates...

customer relationship management: acts as the primary contact for the customer regarding site management, proactively communicating and using related tools...

delivery support csat, delivery as per cost, quality and timelines, identify and develop resuable components, utilization %, recommend tools for reuse, automation...

customer (external and internal) relationship and negotiation skills... be accountable for maintaining excellent customer relations with both new and existing customers...

Be accountable for maintaining excellent customer relations with both new and existing customers... holds up production sites for projects, costs and other customer...

Lead risk mitigation and cost recovery initiatives for the customer... they are responsible for working with the customer focus team (cft) and financial analyst...

Coordinate customer needs across multiple organizations (logistics, order mgmt, customer service, quality, etc... job description in your new role you will: process...

Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between it, product teams, and the customer...

Quality & csat on-time delivery, manage software, troubleshoot queries customer experience, completion of assigned certifications for skill upgradation 3...

Your expertise will contribute to customer satisfaction by ensuring prompt and effective resolution of network-related challenges within cloud environments...

customer centric and empathetic... report progress and status in terms of business and customer outcomes... prior experience with commercial products such as customer...