TRABAJO TECHNICAL SUPPORT REMOTE YEAR CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

Phone and remote support experience... experience in troubleshooting in a technical environment... 0-1 year experience in relevant technologies and customer environments...

About the team aws support engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams...

Prior contact center experience in a technical support environment is considered an asset... job description reporting to a technical support team lead or manager...

Responsibilities the role of the  operation and technical support level 2 noc  will thus be two-fold,  (i)  to follow the issue management procedures and to find...

Demonstrates detailed knowledge of support solutions... demonstrate business, technical or functional knowledge at the mastery level... remote support leader (manager)...

Roles and responsibilities: provide technical support for cisco security products to cisco customers, partners, account teams, and other internal technical support...

Strong understanding of customer support processes and infrastructure... documentation: produce technical design documents, technical guidance documents, and custom...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... •able to communicate effectively...

remote - mexico   key areas of responsibility: handling level 2-3 support cases, working directly with imperva customers, partners and sales engineers... com/global/en/jointalentcommunity...