TRABAJO CUSTOMER TECHNICAL CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

customer management • ensure handovers are adequate to maintain customer satisfaction and performance targets... title and summary analyst customer technical services...

Work with service owners to develop innovative solutions to complex technical challenges... description the customer channel technology (cctech) team within the...

Description we are seeking a creative, goal-oriented and highly technical bie to join our exciting and fast-paced team... you will bring critical insights to our...

Brief summary of role:    a technical architect (ta) designs the key technical components of the solution and helps direct wipro's technical resources to develop...

customer escalations: confidently respond to high-profile, high-impact customer escalations... strong understanding of customer support processes and infrastructure...

• strategic and deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse...

This is a customer facing role... we are obsessed about successful outcomes for the customer... 10+ years of experience in technology/software sales, pre-sales,...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment...

Design, poc and present technical solutions for customer use cases... actively collaborate with customer smes to build the best technical solution for integrating...

Able to communicate effectively in english, within technical and business settings... your technical acumen and customer-facing skills will enable you to effectively...

Collaboratewith other stakeholders in the organization who are responsiblefor ensuring customer success: account management (amo), solution consulting, professional...

In this position, you will also be responsible for maintaining the technical and customer flows consistency across the customer engagement journey from pre-sales...

Job description reporting to a technical support team lead or manager, technical support specialist ensures critical customer issues are resolved or escalated in...

Superior customer service skills... understand the customer to be an advocated for the customer... job description:     technical solutions consultant - vmware customer...

This is a customer facing role... we are obsessed about successful outcomes for the customer... execute contracts as single person of contact for customer executives...

•    provide technical expertise on sql / databases... •    guidance on complex design or technical issues faced by the factories in reporting...

• experience handling large enterprise technical customer escalations... • technical experience in aws services... our support engineering team resolves customer...

• strong customer service skills... • bs degree (or technical equivalent experience)... • minimum 2 years of technical or related experience...

You have also used a technical service lab to recreate and resolve customer issues... you have crisis management skills and can handle critical customer issues/problems...

Lead compliance process for customer data access... ensure that customer data is accurate and up-to-date... support customer data stakeholders with data quality...