TRABAJO IT SERVICE DESK LEAD CHIHUAHUA, CHIHUAHUA

service request handling... it incident categorization, initial triage, escalation, and resolution (within scope) as per the sops/runbook... event detection, categorization...

Responsibilities include those required to deliver quality service on schedule and within budget in a team environment... it goes back to our history of reinventing...

Strong communication skills with a customer service orientation / attitude... you should have the capability to lead change, develop people and organizations, and...

In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly...