TECH SUPPORT AGENT
Descripción de la oferta de empleo
High School diploma or equivalent.
Minimum of 1 year in a customer service role.
Proven technical aptitude and troubleshooting skills.
Passion for technology, particularly in areas likes IoT, Smart Home, Surveillance, Networking, and Home Theater systems.
Preferred
Advanced degree in a technical field.
Handson experience installing or troubleshooting.
Surveillancesecurity systems
Power Management systems UPS, surge supression, etc.
Audiovideo equipment, network hardware, or similar technical products.
Knowledge of
Networking concepts, including advanced router configurations, managed switches, firewalls, VLANs, Etc.
Home automation, IoT, media distriution HDBase T, Video over IP, highend audio, HVAC, lowvoltage or electrical wiring, and smart lighting systems.
Familiarity with case documentation in SalesForce.
Previous experience in customer service or technical support within a callcenter environment.What We Offer
Competitive base salary plus performance bonuses, up to 22,000 MX per Month.
Full law benefits.
Life insurance
Pantry Vouchers.
Be part of an exciting, techforward environment where your expertise and enthusiasm can shine.
Apply Today
Bolsa de trabajo México ofrecemos puesto de Tech Support Agent para el sector de CallCenter Telemercadeo en la empresa ContactPoint 360 de San Pedro Garza García. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- ContactPoint 360
- En todo México
- Sin especificar - Sin especificar
- 20000$ - 30000$
- 19/12/2024
- 19/03/2025
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