SERVICE OPERATIONS SPECIALIST (ELECTRONIC SECURITY)
Descripción de la oferta de empleo
Customer Communication.
Respond to incoming service requests via phone and email, ensuring each inquiry is addressed with speed and accuracy to meet customer needs.
Service Coordination.
Schedule and coordinate service calls, clearly communicating details to both customers and technicians for seamless service.
Follow-Up.
Track open service requests rigorously, following up as needed (even outside of regular office hours) to guarantee customer satisfaction and issue resolution.
Record Keeping.
Keep meticulous records of service requests and customer interactions in our database, ensuring reliability and accuracy in every detail.
Collaboration.
Partner closely with technical teams to relay customer issues and support a unified, high-quality service approach.
The Profile What You Bring.
Industry Insight.
Ideally, experience in the electronic security industry, with a strong grasp of service protocols and customer care.
Communication Excellence.
Outstanding written and verbal communication skills, with a knack for clear, concise information sharing and handling sensitive situations diplomatically.
Organizational Talent.
Exceptionally organized and able to juggle multiple service requests, prioritizing tasks to keep everything on track.
Dedication to Service.
A professional with a commitment to service excellence, ready to step up outside normal hours when critical issues arise.
Team Player.
Collaborative spirit, working effectively with different teams to achieve service goals.
Tech Savvy.
Experience using CRM and service management software to streamline workflows and maintain seamless customer communication.
Proven Success.
A history of enhancing service delivery and boosting customer satisfaction in a similar role.
If you’re detail-oriented, proactive, and excited to make a real impact in the electronic security industry from a remote setting, this role is your chance to shine.
We’re looking for a dedicated professional ready to go above and beyond.
Apply now to join our team! The Employer Are you passionate about delivering top-notch customer service and ensuring smooth operations? Join our client is New York-based electronic security team as a Service Operations Specialist —a critical role in maintaining high customer satisfaction and efficient service delivery, all from the comfort of your home.
Detalles de la oferta
- Snaphunt
- En todo México
- Sin especificar - Sin especificar
- 05/12/2024
- 05/03/2025
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... this is an awesome opportunity to get in on the ground floor of a fast growing startup! as a customer service agent, you will report to our customer success manager and be......
(mediados de año se moveran a tlalnepantla) tener disponibidilidad para laborar en cualquiera de las dos zonas requisitos del puestorequisitos: experiencia mínima de 1 año en puesto similar o customer service escolaridad: licenciatura en áreas administrativas (titulado indispensable) inglés avanzado......
Customer service agent - work from home, full-time only calls experts is a global contact center solution provider with 15+ years of experience in the american and canadian markets... with calls experts this is not just a job, this is a real career! we are looking for a customer service agent to process......
Estamos contaratndoagentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de vacaciones......
Estamos contaratndo agentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de......
Seguro de gastos medicos menores 15 dias de vacaciones desde el primer año fin de semana libre $220 en bono de gimnasio excelente esquema de comisiones requisitos del puesto ingles conversacional avanzado b2/c1 sexo indistinto experiencia minima de 6 meses en call center(sales, customer service......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
Pasión por la industria fintech y deseos de convertirse en experto en el campo... como analista de éxito del cliente, interactuarás con clientes diversos en varios países latinoamericanos, lo que te permitirá ampliar tus horizontes profesionales... colaborar con equipos multifuncionales para optimizar......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... buscamos talento bilingüe para ayudar......
