SALES ASSOCIATE MIDTOWN
Descripción de la oferta de empleo
KEY RESPONSIBILITIES Sales Achieve individual sales goals and help to achieve overall results.
Process product exchanges.
Maintain operational standards by ensuring inventory control.
Assist in maintaining the general visual merchandising of the Boutique.
Follow retail signature process in order to ensure excellent customer experience inside the Boutique.
Record sales transactions in the system align with compliance.
Inventory executions and report through SOVIA tool.
Correct use of product Customer Experience / Customer Relationships Customer obsessed.
Establish and maintain a strong client relationship through authorized Montblanc application.
Always provide a high level of customer service including prompt response to client requests/complaints.
Develop and maintain customers data base.
Handling of text messages with clients in a professional manner.
Keep accurate control records of all customer repairs (ensure repairs are sent to SAV and communicate repair status to clients and closed follow up to complete the process).
Protect and assure a professional use of data information.
Assist VIP customers.
Prospect new clients.
Follow up CRM objectives and daily tasks.
Reporting.
Able to prepare and update sales information and send daily reports to Managers.
Report of visual merchandising guidelines.
Palacio de Hierro invoicing reporting if apply.
Support in all operational processes in order to assure positive Audit results.
Training.
Participate in all trainings and responsible of becoming an expert in product knowledge.
Strong interest and self study to learn about new products and stories.
Connect, engage and inspire customers.
Achieve weekly training tasks in MeApp y E-Learning apps Don´t miss the opportunity!
Detalles de la oferta
- Sin especificar
- 07/04/2025
- 06/07/2025
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