ADMINISTRATIVE PROGRAM & CONTENT MANAGER

Job Listing: Administrative Program & Content Manager

Company: Ubiquiti, Inc.

Country: Remote

Location: Remote

Job Type: Full-Time

About Us:

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons — all while shaping the future of connectivity.

Join forces with us on our mission to build a better IT industry. We are currently looking for an Administrative Program & Content Manager to help scale our global network of certified trainers and students abroad.

Responsibilities:

• Database Management: Manage and consolidate databases for our global IT training program.
  
  
• Trainer Onboarding: Remotely interview, onboard, and audit trainers conducting certification courses abroad.
  
  
• AI-Drive Content Curation: Assist with content creation by leveraging GPT tools.

• Event Coordination: Organize training and marketing events through partner outreach and social media coordination.
  
  
• AI-Drive Content Curation: Assist with content creation by leveraging GPT tools.
  
  
• Content Translation Coordination: Coordinate the translation of training content with trainers across global regions.
  
  
• Lead Training Sessions: Conduct remote web sales training and travel to regional partner locations for training events

Desired Skills & Experience:

• Extremely Organized: Structurally-minded; able to balance/prioritize tasks/projects simultaneously, always looking to improve efficiency.
  
  
• Determined Personality: Good negotiation skills, experience in problem solving & analyzing information.
  
  
• Highly Autonomous: Self-driven, self-teachable, and experienced in designing workflows & standard operating procedures (SOPs).
  
  
• IT Background: Understanding of foundational IT networking concepts (routing, switching, 802.11 Wi-Fi) with a proclivity for learning. Existing knowledge of UniFi/Ubiquiti platforms is a plus.
  
  
• AI Proficiency: Regularly leveraging GPT tools for work efficiency at scale & content generation.
  
  
• Detail-Oriented: Consistently proofreads grammar, spelling, etc., with an eye for company design-style guidelines.
  
  
• Language Skills: English fluency required; fluency in other languages is highly desirable (Spanish/French especially).
  
  
• LMS Experience: Experience with Learning Management Systems (e.g., Moodle, TalentLMS) is a plus.

Benefits:

• Remote work from anywhere in the world (or hybrid approach if desired)
• Company travel during work-sponsored training & marketing events
• Access to all Ubiquiti products;
• Medical insurance;
• Flexible work hours;
• Compensation package matching global standards, including competitive salary depending on your qualification and background

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.

Ubiquiti, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requisitos del puesto

Desired Skills & Experience:

• Extremely Organized: Structurally-minded; able to balance/prioritize tasks/projects simultaneously, always looking to improve efficiency.
  
  
• Determined Personality: Good negotiation skills, experience in problem solving & analyzing information.
  
  
• Highly Autonomous: Self-driven, self-teachable, and experienced in designing workflows & standard operating procedures (SOPs).
  
  
• IT Background: Understanding of foundational IT networking concepts (routing, switching, 802.11 Wi-Fi) with a proclivity for learning. Existing knowledge of UniFi/Ubiquiti platforms is a plus.
  
  
• AI Proficiency: Regularly leveraging GPT tools for work efficiency at scale & content generation.
  
  
• Detail-Oriented: Consistently proofreads grammar, spelling, etc., with an eye for company design-style guidelines.
  
  
• Language Skills: English fluency required; fluency in other languages is highly desirable (Spanish/French especially).
  
  
• LMS Experience: Experience with Learning Management Systems (e.g., Moodle, TalentLMS) is a plus.

Benefits:

• Remote work from anywhere in the world (or hybrid approach if desired)
• Company travel during work-sponsored training & marketing events
• Access to all Ubiquiti products;
• Medical insurance;
• Flexible work hours;
• Compensation package matching global standards, including competitive salary depending on your qualification and background

Otros datos del puesto

We are looking to expand our team of operations and training in Mexico (Xalapa, but remote work is definitely an option).